Hi there! ๐
Weโre performing a planned system upgrade on Thursday, April 24, from 2:00 AM to 4:00 AM EST (approx. 2 hours). During this time, several features will be temporarily unavailable.
๐๏ธ Scheduled Maintenance Details
Date: April 24, 2025
Time: 2:00 AM โ 4:00 AM EST
Duration: Approx. 2 hours
โ Why Is This Happening?
Weโre upgrading our backend system to improve speed, stability, and future functionality. This upgrade will:
Make your dashboard and course experience faster
Help reduce bugs and errors
Lay the groundwork for new features weโll be rolling out later this year ๐
โ What Will Be Affected?
Feature | Status During Downtime | Workaround |
Webinar Calendar & Library | ๐ด Down | โ |
Onboarding Quiz | ๐ด Down | โ |
Podcasts | ๐ด Down | โ |
Billing & Cancellation | ๐ด Down | Contact support for urgent changes |
Order History | ๐น Partially affected | Some recent orders may not appear temporarily |
๐ก What You Can Do
If you have a billing or cancellation issue, reach out anytime:
๐ง Email: [email protected]
Weโll notify you as soon as everything is back online.
๐ Thanks for Your Patience!
We truly appreciate your understanding while we work to make the PDS experience even better. Let us know if anythingโs unclear โ weโre here to help!