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๐Ÿšง Scheduled Downtime: April 24, 2025 - What You Need to Know

Weโ€™re performing a planned system upgrade.

Updated over 4 months ago

Hi there! ๐Ÿ‘‹

Weโ€™re performing a planned system upgrade on Thursday, April 24, from 2:00 AM to 4:00 AM EST (approx. 2 hours). During this time, several features will be temporarily unavailable.


๐Ÿ—“๏ธ Scheduled Maintenance Details

  • Date: April 24, 2025

  • Time: 2:00 AM โ€“ 4:00 AM EST

  • Duration: Approx. 2 hours


โ“ Why Is This Happening?

Weโ€™re upgrading our backend system to improve speed, stability, and future functionality. This upgrade will:

  • Make your dashboard and course experience faster

  • Help reduce bugs and errors

  • Lay the groundwork for new features weโ€™ll be rolling out later this year ๐ŸŽ‰


โŒ What Will Be Affected?

Feature

Status During Downtime

Workaround

Webinar Calendar & Library

๐Ÿ”ด Down

โ€”

Onboarding Quiz

๐Ÿ”ด Down

โ€”

Podcasts

๐Ÿ”ด Down

โ€”

Billing & Cancellation

๐Ÿ”ด Down

Contact support for urgent changes

Order History

๐Ÿ”น Partially affected

Some recent orders may not appear temporarily


๐Ÿ’ก What You Can Do

If you have a billing or cancellation issue, reach out anytime:

Weโ€™ll notify you as soon as everything is back online.


๐Ÿ™ Thanks for Your Patience!

We truly appreciate your understanding while we work to make the PDS experience even better. Let us know if anythingโ€™s unclear โ€” weโ€™re here to help!

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